Moon Star Marine Hotel Services Management package is tailored to maintain consistent high standards of hotel services, both front-of-house and behind-the-scenes. Drawing from extensive expertise and experience in hotel service provision, we enhance our clients' operations.

Hotel Services Management

Moon Star Marine’s Hotel Services Management package is structured to cater to each client’s unique needs. We provide high-quality, professional, and educated crew to ensure exceptional guest experiences. Our services encompass guest services management, entertainment management, food and beverage services, and restaurant management, including menu planning. We conduct formal training and appraisal of Hotel Services crew, including Chefs, to maintain high standards. Additionally, we handle housekeeping, sanitation, and hygiene, while ensuring all required guest service equipment is provided and maintained. We strictly implement quality and HACCP processes and procedures to uphold safety and hygiene standards. Our team monitors and analyzes on-board revenues and provides effective budgeting, cost control, and analysis services. We formulate cost reduction strategies tailored to each client’s hotel services operations and provide dedicated customer services and special needs awareness training for hotel services personnel.

Moon Star Marine Hotel Services Management package includes any or all of the services listed below, structured to meet any clients individual requirements.

  • Provision of high-quality, professional, and educated crew.
  • Guest services management.
  • Guest entertainment management.
  • Food and beverage services.
  • Restaurant management, including menu planning.
  • Formal training and appraisal of Hotel Services crew, including Chefs.
  • Housekeeping, including sanitation and hygiene.
  • Provision and maintenance of all required guest service equipment.
  • Strict implementation of quality and HACCP processes and procedures.
  • Monitoring and analysis of on-board revenues.
  • Effective budgeting, cost control, comparison, and analysis.
  • Formulation of cost reduction strategies for clients’ hotel services operations.
  • Dedicated customer services and special needs awareness training for hotel services personnel.

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